Return and Refund Policy

Effective Date: 24 August 2023

1. Introduction

Welcome to Akram Hossain, a product of AH DIGI LTD (“we,” “us,” “our,” or the “Company”). This Return and Refund Policy outlines the terms and conditions for returns and refunds of products or services purchased through our website.

2. Refund Eligibility

We offer refunds for products or services under the following conditions:

  • The request for a refund is made within 7 days of the purchase date.
  • The product or service does not meet its described specifications.
  • The product or service is not delivered or provided within the specified timeframe.

3. Non-Refundable Services

The following items are non-refundable:

  1. Digital products or services that have been accessed or downloaded.
  2. Customized or personalized services.
  3. Products or services purchased through third-party providers.

4. How to Request a Refund

To request a refund, please get in touch with our customer support team at [email protected] or +8809639-1644009. Please provide the following information in your refund request:

  1. Your name and contact information.
  2. Order or transaction number.
  3. Reason for the refund request.

5. Refund Process

Once we receive your refund request, we will review the information provided and assess whether it meets our refund eligibility criteria. If the refund is approved, we will process the refund within 7 business days using the original payment method. Please note that the refund may take additional time to reflect in your account, depending on your financial institution.

6. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please get in touch with us at:

Email: [email protected], [email protected]
Phone: +88 01886-185170, +447476-444049 (UK)

7. Changes to the Return and Refund Policy

We may update this Return and Refund Policy from time to time. Any changes will be posted on this page, and the effective date will be indicated at the top of the policy.

Thank you for reviewing our Return and Refund Policy. Your purchases from Akram Hossain and AH DIGI LTD are subject to this policy.

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